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Helpdesk system
LBE Free Helpdesk 2.5
Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications,Prioritize, Categorize, Flexible Reports.Maintain customer address and contact details,Transfer of jobs between operators.
- License: Freeware
- Language: English
- Release: 1999-01-01
- Size: 2 Mb
- Cost: Free
Razor helpdesk 10U 3.1.10-10U
Razordesk is the tool you need to manage your business IT support requirement. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. 10U Starter Edition is ideal for Small Business/SOHO. Easy to install and includes free 14 day installation support.
- License: Commercial
- Language: English
- Release: 2006-10-23
- Size: 10 Mb
- Cost: 175.00 $
Zeta Helpdesk 1.0
The organization software “Zeta Helpdesk” for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).
- License: Freeware
- Language: German, English
- Release: 2007-04-10
- Size: 70 Mb
- Cost: Free
DNA Helpdesk 2
Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
- License: Demo
- Language: English
- Release: 2004-11-29
- Size: 49 Kb
- Cost: 1600.00 $
Polar Help Desk Free 4.1
Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.
- License: Freeware
- Language: English
- Release: 2007-02-19
- Size: 9 Mb
- Cost: Free
FastRequest HelpDesk 7.0.4
FastRequest Helpdesk- Work order, Web form and Helpdesk software. All-In-One. The first Work Order or help desk software to allow the creation of customized Web forms for submit tickets (Checkbox, Radio Button, Text Box, Drop-down List…). You can create your own request form within a few minute without any programming. Your clients create their requests themselves through the Web or the local network...
- License: Shareware
- Language: English, French
- Release: 2008-11-05
- Size: 46 Mb
- Cost: 179.00 $
Cerberus Helpdesk 2.4.0
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more.
- License: Commercial
- Language: English, Spanish, German, ChineseSimplified
- Release: 2004-05-01
- Size: 3 Mb
- Cost: 199.00 $
HelpDesk CentreDesk Corp 4.004
CentreDesk Corp is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
- License: Shareware
- Language: English
- Release: 2007-08-23
- Size: 5 Mb
- Cost: 99.00 $
SupportMonkey 2002 v1.0
For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. For a complete overview see www.nitrotech.co.uk/monkey.html
- License: Shareware
- Language: English
- Release: 2002-05-13
- Size: 358 Kb
- Cost: 29.95 $
Web Help Desk 8.4.6.10
Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
- License: Shareware
- Language: English
- Release: 2008-06-04
- Size: 76 Mb
- Cost: Free
rapidHELP 2.1
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security
- License: Demo
- Language: English, German
- Release: 2005-01-10
- Size: 45 Mb
- Cost: Free
Remote Helpdesk 7.7
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, 256 key AES encryption (Rijndael) of all traffic, audio chat, file transfer, remote reboot, macro functions and proxy tunnel for supporting users behind firewalls.
- License: Shareware
- Language: English
- Release: 2006-08-27
- Size: 2 Mb
- Cost: 395.00 $
IPI.HELPDESK 6.05.demo
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn’t lose customer requests anymore.
- License: Demo
- Language: English
- Release: 2006-12-20
- Size: 1 Mb
- Cost: 99.95 $
FactotumNOW IT Management Repository 3.42
The program helps IT departments with change, incident, purchase, asset and dependency management by integrating into existing availability monitoring (HP SIM and GFI NSM) and monitoring availability itself. Generates disk growth prognostics, close customer interaction through e-mail and a web frontend, knowledge base (that assists during incident management), and asset management (based on data collection of Active Directory, WSUS, and more.
- License: Commercial
- Language: English
- Release: 2006-09-02
- Size: 180 Mb
- Cost: 549.00 $
Super Suite 3.0.11.5
Super Suite is the comprehensive systems management solution for IT professionals. Super Suite is a set of three powerful tools that are designed to work together. Network Auditor gives you the power to audit the machines on your network, from your desk. Network Inventory Manager gives you control over your time, servicing and software licensing. Using Report Forge, build sophisticated custom reports, in seconds.
- License: Shareware
- Language: English
- Release: 2003-03-15
- Size: 151 Kb
- Cost: 1245.00 $
Beyond Remote 2.5.1.450
Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.
- License: Shareware
- Language: English, German, French, Spanish, Italian, Russian, Chinese Simplified, Chinise Traditional, Dutch
- Release: 2007-04-22
- Size: 6 Mb
- Cost: 19.95 $
Public Folder HelpDesk for Outlook 10.0
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
- License: Shareware
- Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
- Release: 2008-09-16
- Size: 8 Mb
- Cost: 990.00 $
Altiris Helpdesk 060-HDS-A600 Guide 9.0
Get at www.ePlanetLabs.com Altiris Helpdesk Exam 060-HDS-A600, certification, exam, materials, , Braindumps sample questions, sample tests, paper, papers, self study, study guide, book, books, tips, tutorials, tips, tricks, faq, tests, training, tests, papers, test questions, test kit, testking, test king, whizlabs, tutorial, tutorials, free, pdf, training, 060-HDS-A600 Altiris Helpdesk Solution 6.0,
- License: Shareware
- Language: English, Armenian
- Release: 2007-03-12
- Size: 2 Mb
- Cost: 9.00 $
Help Desk for IIS 2.1
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.
- License: Shareware
- Language: English
- Release: 2006-08-02
- Size: 4 Mb
- Cost: 199.00 $
SysTracer 1.8 promo
SysTracer is a system utility tool that can analyze your computer for modified files, folders, registry entries, running processes, loaded dlls, startup applications and services. Each SysTracer scan generates an overview image of your system, image that we call snapshot. You can take an unlimited number of snapshots, at any time you want and compare them for differences.
- License: Shareware
- Language: English
- Release: 2008-03-31
- Size: 704 Kb
- Cost: 19.95 $
VerifyMyPC 2.6
VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT.
- License: Shareware
- Language: English
- Release: 2007-04-07
- Size: 3 Mb
- Cost: 10.00 $